Understanding good practice in workplace coaching (ILM ) All the answers should be as ilm assignments standard 1- Understanding the context for effective workplace coaching 1- Describe and define the purpose of workplace coaching? 2- Explain the role and responsibilities of an effective workplace coach? 3- Describe the behaviours and characteristics of an effective workplace coach? 4- Explain how coaches should contract and manage confidentiality to coach ethically? 2-Understanding the process and content of effective workplace coaching 1- Explain how to manage a coaching process agreeing goals and following a simple coaching model ? 2- Explain the range of tools and techniques (including diagnostic tools and those exploring learning preferences) that can be used to support effective coaching ? 3- Explain why it is important to maintain basic records of coaching activity and what these should contain ? 4- Recognise any potential barriers to coaching in the workplace and explain suitable strategies to overcome these barriers ?