This assessment addresses the following subject learning
a) Undertake and critically reflect upon the rooms division
supervisory functions
b) Assess a hotel business using management theories,
concepts and business performance tools to measure, review
and evaluate the essential issues in rooms division
c) Evaluate the principles of cost control and the necessary
resources for rooms division
d) Critically reflect upon safety and security measures
practiced in rooms division of hotels, and external threats
e) Assess the importance and application of technology in
rooms division, specifically the operation of the Opera
Management System.