Which of the following are effective strategies for dealing with difficult group members (disruptive troublemakers)?

Which of the following are effective strategies for dealing with difficult group members (disruptive troublemakers)?

a. Provide opportunities for the difficult group member to air his/her disagreement, allowing whatever amount of time is necessary.

b. Permit the difficult member to interrupt the group proceedings so he/she can “blow off some steam.”

c. Encourage a competitive group climate where everyone is free to argue, disagree, and attempt to win points with the group.

d. Confront the difficult group member directly; if the entire group is affected, then the group as a whole should confront the troublemaker. “blow off steam” before it builds to an explosive point.

 

Prepare a 2-3 page max narrative discussing the content and your thoughts regarding the importance (or lack of importance) of developing such a strategy.

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