1.       Critically review the two versions of the journal article by Adams and Raeside (2001) on pages 67–70

2.       Provide an example of a cross-sectional study that you are familiar with. How do you think the researchers attempt to make the study representative?

3.       Give an example of a longitudinal study that you would wish to carry out. What particular problems might you encounter?

4.       Design a data collection form to allow observation of workers’ behaviour in an open plan office.  Design a data collection form to allow observation of sales staff interactions with customers.  Design a data collection form to allow observation of employees in a restaurant.