. Don Leo, the production vice president, has been informed of a disturbing trend of increasing customer complaints regarding late deliveries from the Canton, Kentucky, plant The Canton plant is one of the firm’s newest and most modem plants and is dedicated to the manufacture of two products, Polymer land Polymer 2 Don has downloaded some incomplete recent information about the Canton plant onto his laptop; he plans to analyze the information in the hour or so he has before his next meeting of the CPC executive committee. He is concerned that some comments will be made about the problems at Canton, and he wants to have an idea of how to respond. Because CPC views Polymer land Polymer 2 as very promising in terms of both sales and profit potential, the news of these problems is likely to spark some comment. The data downloaded by Don are as follows:
Nobs el Hess Required lar Each Product Number of Pouts Mite Polymer 1 Pdymet 2 Available per Week Fiterig 2 4 320 SIIPPirl 2 3 320 Reacting 3 5 320 Foal filtering 2 1 160 Mkig 3 3 320 bet itormation Cuntentsales demand (per nett PO AO Price SUS 315
Don has sketched the following flow diagram for the Canton plant He believes it is relatively accurate because of his frequent contact with the plant